A customer relationship management system is a platform designed to help
businesses manage and improve relationships with customers and potential
customers.
We meticulously observe your target users, uncover their pain points, and
discover their needs to create the most relevant solution.
Operational CRM are designed to help execute sales, marketing, and customer service
functions. They help streamline and manage all the ways your company interacts with
customers.
Analytical CRM systems capture, store, and analyze customer data to provide insights
into how customers interact with your business, allowing you to assess the
effectiveness of marketing, sales, and customer service efforts and adjust your
strategy accordingly.
In a large business, sales, marketing, and customer support teams frequently
collaborate on client accounts. The main goal of a collaborative CRM is to improve
customer experience and streamline business processes by facilitating communication
between departments.
Strategic CRM are sometimes lumped in with collaborative CRM and provide many of the
same features. The difference is that while collaborative CRM focuses on immediate
improvements, strategic CRM concentrates on long-term customer engagement. Their
main goal is to support customer retention and increase customer loyalty.
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ERP
Individual ERP applications can offer software as a service (SaaS), while a
complete suite of ERP applications forms an ERP system that can be used to
effectively communicate and bring together a variety of business processes.
ERP systems enable a flow of data between individual applications, typically
through common databases either on-site/on-premise or in the cloud.
It is implemented onsite and maintained in physical office space within an
organization, hosted on the company’s own computers and servers for full control,
support and ownership of the entire system once implemented.
It is a web-based solution, known as Software as a Service (SaaS), where an
organization accesses and stores data on any device with an internet connection,
usually through the purchase of a subscription. Continual support, updates,
training, and flexible customizations supported by the software provider.
Refers to a combined implementation of cloud-based and on-premise ERP system
solutions. The combination of hosting and deployment services vary by provider.
These models can provide ERP users the flexibility to migrate between delivery
models, or integrate benefits not available existing implementation.
These platforms allow people to learn foreign languages online. People worldwide can
connect with native speakers or tutors via live audio/video chat to master enough of
a language to write correctly, carry a conversation, and much more.
Such platforms allow students and tutors to learn from a distance by virtually
attending a real-time class session. Users meet in a virtual learning environment
and hold an online lesson using video calls or online chat.
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E-commerce
Being cautious and preventing costly errors in advance, we visualize your
ideas using simple experimental models to assess the idea viability and
validate design solutions.
We employ user-testing to pinpoint improvement areas, adapt changes, and
ultimately release the right product for your brand.
It is the most widely known form of commerce. You complete a B2C transaction every
time you purchase food from a grocery store, eat dinner at a restaurant, watch a
movie at a theater, and get a haircut. You are the end user of the products and
services these companies sell.
Business to business (B2B) is when a company markets its products or services
directly to other businesses. B2B eCommerce can be broken down into two
methodologies, vertical and horizontal.
In C2C eCommerce, consumers sell goods or services directly to other consumers. This
is most often made possible by third-party websites or marketplaces that facilitate
transactions on behalf of buyers and sellers.
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Business website
Being cautious and preventing costly errors in advance, we visualize your
ideas using simple experimental models to assess the idea viability and
validate design solutions.
We employ user-testing to pinpoint improvement areas, adapt changes, and
ultimately release the right product for your brand.
Typically on branding websites, you will find information about the company, the
product and/or the service. It’s goal is to make the user familiar with the brand
and to promote name recognition.
Typically on branding websites, you will find information about the company, the
product and/or the service. It’s goal is to make the user familiar with the brand
and to promote name recognition.
Websites that focus solely on publishing are similar to news websites or blogs –
these ones often depend on advertisements and sponsored content to generate revenue.
